Whether we recommend print or embroidery for your job will depend on:

• The artwork provided
• The type of garment/substrate chosen
• The number of items in the order

Once we receive your quote request, we will assess the most suitable option.

Our branding costs are discounted to reflect that we are supplying the garments.

Various factors determine unit costs: garment quantity, print area coverage, the number of stitches in a design, or the number of logos. Once we have sight of your artwork and know the quantity and branding process required, we will organise a quote for you.

If you would like to order branded teamwear, please complete the quote form and include the product codes (SKU) of the items you require, and we will add the garment costs to your quote, with recommendations and prices for the embellishment type(s) we feel will be best suited for your team's gear.

Once you accept the quote, your order will be moved into the design process. At this stage, our art team will re-size/re-draw/digitize your logo(s) as necessary and create visual mock-ups for you to approve before we begin production.

For embroidery, a .png or .jpeg will suffice, as long as no edits are required to your artwork, so we can scan and digitize your logo into an embroidery format.

For printing, we need your design in a vector format (editable artwork) to avoid set up costs, and is often embedded in a .pdf or an eps. file from your graphic designer.

The approximate lead time for branding orders is 6-8 working days from approval date.

Our turnaround times are subject to change during busy seasonal periods or when we experience a higher number of orders, but our team will still do their best to get you kitted out as soon as possible!

We will normally prepare a quote and get back to you same business day.

After we send your initial quote, the order can be updated as many times as necessary until you're 100% happy to proceed.

We move your order into production only once the quote has been accepted and you approve the visual proofs we send of the artwork.

Sublimation printing is a digital printing process that involves heat and pressure to fuse inks into fabric, as opposed to other printing techniques that apply an image or logo on top of the fabric.

This method leaves a softer touch to garments after printing and ensures colours and designs remain vibrant and defined over time, giving a high-quality finish.

Unit costs for sublimation vary based on the product and the number of items ordered - the more you buy, the lower the unit cost per garment!

Prices are inclusive of all logos, sponsors, numbers, and individuals names required and you can choose an unlimited amount of colours at no extra cost.

Most sublimated products have a minimum order quantity of just 10 units (which can be a mix of sizes)

For accessories, such as socks, hats, and bags, minimum order quantities start at 50+ units.

The minimum order for each item is outlined in their respective product pages.

Sublimation printing is completed off-shore, and as such, the approximate lead time for custom kit is 4-8 weeks from order approval and payment. This time-frame will vary depending on the product type(s) chosen and the factory origin of the garments.

We will confirm exact arrival dates into NZ once we place your order with the manufacturer.

If you require your kit for a particular event or have a deadline to aquire new gear, please allow enough time to get your quote and complete the design process. Lead times cannot be changed or expedited once the final order is made.

Standard Address = $8.69+gst

Rural Addresses = $13.04+gst

Free shipping for orders over $300 (incl. gst)

We ship from multiple locations, including our Queenstown location and Auckland warehouses courtesy of the brands we work with. Where we ship your order from will depend on where your item(s) are stocked at the time of purchase. If you order includes items from different brands, we will sometimes ship your order in two parts from different warehouses.

Definitely!

The best way to order samples is to make an online order. We recommend ordering one unit per style/colour/size.

You can then return any items that aren't suitable for a refund or send them back to be branded if you need a logo added.

For NZ stocked items, we aim to dispatch your order within 2-4 working days on an overnight courier service. For rural delivery, please allow an additional 2 days.

On occasion, some items will come from Australian warehousing if they are out of stock in NZ. If this applies to your order, we will email you with an ETA upon processing your order.

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number applied.

Of course! If you need to edit your shipping address or update the size and/or colour of your item(s), email orders@teamwear.co.nz as soon as possible after placing the order so we can process your request. If your order has already been processed, we cannot guarantee the changes can be made.